pre-sale - save 20%

November 14, 2025
SKIRBALL CULTURAL CENTER, LOS ANGELES, CA
Register early,
save 20%!
Frequently Asked Questions
Ways to Experience Summit 2025
The Help Group is pleased to announce we are returning live and in-person for our 29th Annual event taking place on Friday, November 14, 2025 at the Skirball Cultural Center in Los Angeles.
You can participate in Summit 2025 in two ways:
1. In-Person + On-Demand
- Attend up to 6 live sessions on Friday, November 14, 2025 at the Skirball Cultural Center.
- Access recordings of all 16 conference sessions for three (3) months after the event.
- On-demand access opens Monday, November 17, 2025 at 9:00 am PT and runs through Tuesday, February 17, 2026 at 12:00 pm PT.
- Earn up to 16 CEs for 16 hours of programming.
2. On-Demand Only
- View recordings of all 16 conference sessions offered during the live event.
- On-demand access opens Monday, November 17, 2025 at 9:00 am PT and runs through Tuesday, February 17, 2026 at 12:00 pm PT.
- Earn up to 16 CEs for 16 hours of recorded programming.
Where is the live event being held?
The live event will be held on Friday, November 14, 2025, at the Skirball Cultural Center (2701 N. Sepulveda Blvd, Los Angeles, CA 90049). For customized directions, use Google Maps and enter your starting address.
Is there parking at the venue?
For Directions and additional parking details, visit: https://www.skirball.org/visit/directions-and-parking
Will breakfast and lunch be served?
Yes, The Help Group will provide all guests with a continental breakfast and lunch.
What’s included in in-person + on demand?
- Attend up to 6 live sessions on Friday, November 14, 2025 at the Skirball Cultural Center.
- Access recordings of all 16 conference sessions for three (3) months after the event.
- On-demand access opens Monday, November 17, 2025 at 9:00 am PT and runs through Tuesday, February 17, 2026 at 12:00 pm PT.
- Earn up to 16 CEs for 16 hours of programming.
What’s included in on demand only?
- View recordings of all 16 conference sessions offered during the live event.
- On-demand access opens Monday, November 17, 2025 at 9:00 am PT and runs through Tuesday, February 17, 2026 at 12:00 pm PT.
- Earn up to 16 CEs for 16 hours of recorded programming.
How can I access on-demand content?
Summit on-demand content will be available starting Monday, November 17, 2025 at 9:00 am PT, through Tuesday, February 17, 2026 at 12:00 pm PT, via The Help Group’s conference platform hosted by Beacon Live.
- If you register before the live event: You’ll receive an On-Demand Available email by 9:00 am PT on Monday, November 17, with links to all 16 recorded sessions.
- If you register after the live event: On-demand registration opens at 9:00 am PT on Monday, November 17. You’ll receive an access email immediately after registering, with links to view all sessions on the Beacon Live on-demand player.
How can I earn CE’s at the in-person event?
To earn CE credit for attending the live event in-person:
- At the start of each session, scan the QR code displayed on the large screens to sign in.
- At the end of the session, scan the QR code again to sign out.
- You must sign in and out of each of your 6 pre-selected sessions to receive full CE credit.
- CE certificates will be emailed within 5–7 days after the event.
How can I earn CE’s for viewing on demand content?
To earn CE credit for viewing Summit on demand content:
- Purchase On-Demand Only or In-Person + On-Demand when you register.
- Watch the entire on-demand video for the session.
- Click attendance prompts during the session. You must click the prompts for your attendance to be recorded.
- Click on the CE link that will appear on your screen when the program finishes.
- Confirm email address where your certificate is to be sent.
- Complete the CE Session course evaluation.
- Pass a CE Quiz (75% or better with two attempts).
- Download your CE Certificate once you have finished earning credit for each of the Summit 2024 Sessions. You will receive one certificate per session.
- For additional details, please see our CE page.
What are the technical requirements for on demand?
- For the best experience, use the Google Chrome browser on a desktop computer.
- If Chrome is not available, Firefox and Safari are also supported.
- Please turn off any VPNs before joining.
For help and technical support, you can reach Beacon Live’s support line at 1-877-297-2901 or email helpdesk@beaconlive.com.
What is Summit 2025 pricing?
PRE-SALE
In-Person Live + On Demand = $196 (Earn up to 16 CEs)
On Demand Only = $156 (Earn up to 16 CEs)
GENERAL ADMISSION
In-Person Live + On Demand = $245 (Earn up to 16 CEs)
On Demand Only = $195 (Earn up to 16 CEs)
What is your accessibility policy?
The Help Group is committed to making Summit 2025 accessible to all participants. We will make every effort to provide reasonable accommodations to ensure full participation in our conference.
If you anticipate needing assistance while viewing the conference, please contact us at events@thehelpgroup.org no later than Friday, October 17. Accommodations must be requested in advance and, in some cases, may depend on additional funding support.
Our goal is to work collaboratively with attendees to remove barriers to access and create an inclusive experience for all.
What is your grievance policy?
The Help Group is committed to complying with all legal and ethical standards, including non-discrimination in promotional activities, program content, and the treatment of participants.
To submit a grievance for this program—or to request a copy of The Help Group’s full grievance policy—please emailevents@thehelpgroup.org
What is your cancellation Policy?
- Cancellation deadline: Requests must be received by email no later than October 31, 2025.
- Refunds: Registration fees will be refunded minus a $25 processing fee. No refunds will be issued after October 31, 2025.
- If the Summit is canceled: The Help Group will provide a full refund to all registrants. Refunds may take up to 10 business days to process.
- Program changes: The Help Group reserves the right to adjust the schedule, speakers, or program content as needed. We will notify participants promptly of any significant changes.